Balanced Hormones Clinic Privacy Policy

This Privacy Policy explains how Balanced Hormones Clinic collects, uses, and protects your personal information when you visit our website. We are committed to protecting your privacy and handling your data responsibly.

1. Information We Collect

We collect the following categories of information:

• Technical Information: This includes data automatically collected when you interact with our website. This data helps us understand how users navigate our site and improve their experience. Examples include your internet protocol (IP) address, browser type, operating system, and the pages you visit on our website. We also use cookies, which are small text files stored on your device to enhance your experience and track usage. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.
• Contact Information: We collect personal information only when you voluntarily provide it to us. This includes your name when you contact us through our website’s contact forms or for other communication. We do not collect any health information. Our services do not involve the handling of sensitive data related to your health or medical conditions. All interactions related to healthcare should be directed to your qualified healthcare provider.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Improving our website: We use technical information to analyze website traffic, identify trends, and troubleshoot issues. This helps us improve the functionality and user experience of our website.
• Responding to your inquiries: We use the contact information you provide to respond to your questions, comments, and requests. This ensures that we can effectively communicate with you and address your needs related to general inquiries about our services. We do not use this information for marketing or advertising unless you explicitly consent to these actions.
• Internal operations: We use your data for internal administrative and operational purposes, such as monitoring website activity, preventing fraud and abuse, and maintaining the security of our systems. This is a necessary step to keep our website functioning and your information safe.
• Legal compliance: We may use your information to comply with legal obligations, such as responding to lawful requests from governmental authorities.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may, however, share your information with trusted third-party service providers who assist us with website maintenance, data analysis, and other essential functions. These providers are bound by confidentiality agreements and are required to adhere to our privacy standards.

We may also disclose your information if required by law, legal process, or governmental request. This is solely for the purpose of compliance with legitimate legal demands. We will only do so under the strict confines of the law.

4. Data Security

We take reasonable measures to protect your data from unauthorized access, use, or disclosure. We use appropriate technical and organizational safeguards, including data encryption and access controls, to safeguard your information. We also regularly review and update our security measures to adapt to evolving threats. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.